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of assistance was and still is limited in many cases. Online counselling can fill these gaps to some extent, which is why many counselling centres have significantly expanded their digital services. However [...] addition, there were few digital counselling services until a few years ago. "Now in the wake of the COVID-19 pandemic, the relevance of email, chat and video counselling is particularly evident," she says [...] digital counselling. "With this, we want to give the professionals material that helps them in their daily work," Anna Hofer reports. Cäcilia Hasenöhrl adds: "If there are guidelines for counselling centres
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messenger function and talk about their experiences. The affected persons will be referred to counselling centres when necessary. The joint project will continue until the end of 2020 and is funded by