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Quality management

Landshut University of Applied Sciences is run by people who work, teach and research independently. However, only together - and supported by the necessary structures and resources - can the high quality objectives in teaching, research, knowledge and technology transfer and administration be realised and achieved.

Quality management in higher education

Quality management is the responsibility of every member of the university, regardless of whether they are employees, teachers or students. Quality requires both university-wide measures and rules as well as the constant endeavours of every member of the university to regularly discuss and further develop quality. As quality management works as a whole and not through individual elements, it is inextricably linked to university management.

The hierarchical structure of the university management system

At the top level is the university management handbook, which summarises all the key information from a management and organisational perspective.

Special manuals have been created for certain topics, which are shown on the second level. To date, the following manuals have been finalised and are available to university members on the intranet:

  • "Information Management & Data Protection" manual
  • Project Management" manual
  • Process Management" manual
  • "Health & Safety" manual
  • "Environmental and energy management" manual

Guidelines, processes, procedural instructions and associated work instructions and auxiliary documents (e.g. information sheets, forms) are described or referred to in the special management manuals.

Process management

The process-orientated quality management system at Landshut University of Applied Sciences has been established and expanded since 2012. Together with those involved, process descriptions were created for the core processes "Teaching and Studies", "Research and Technology Transfer", "Internationalisation" and for key management and support processes. Processes are agreements on how certain tasks and procedures should be carried out across the university. The processes create transparency through defined, standardised and comprehensible procedures, responsibilities and interfaces. An active process world is not the sole responsibility of a single person, but affects everyone and all areas of the university.