What do I need to do before starting my studies?
![Drei Personen sitzen in einem Gebäude an einem Tisch auf Stühlen und schauen sich an.](/static/_processed_/5/b/csm_032A1675_0ac8371559.jpg)
Question time for IT problems
Module enrolment ... TOTP token ... HAW mails ... Software ... Printing ... Phishing mails
Many questions arise in the first semester and as there is often time pressure until enrolment in all modules and courses has been completed, navigation through the university's various web portals should work as smoothly as possible. For this reason, the IT Helpdesk service at Landshut University of Applied Sciences is offering a Q&A session on 24 September 2024 at 13:00 on all IT-related topics.
In order to cover the biggest points of friction at the beginning of your studies and to give you an overview of which web offers are available to you during your studies, we will present them to you first. This includes the following topics:
- Logging into the SSO portal and rolling out a TOTP token
- Module enrolment
- VPN
- Virtual desktop infrastructure
- Computer rooms at the university
- Use of printers/plotters
- Software offer for members of the university
- Eduroam
- FAQ area
Afterwards, questions can be asked as you wish to make it as easy as possible for you to start your studies from the digital side.
The event will take place on 24 September 2024 at 13:00 and is completely digital.
Participation is via Zoom with the following link or QR code.
Meeting ID: 643 9031 8022, identification code: 186105, mobile dial-in +49 69 389 805 96 Germany
![zwei Personen sitzen nebeneinander an einem Tisch, beide schauen sich an und lächeln.](/static/_processed_/b/d/csm_032A1315_552c775f89.jpg)
Before you start your degree programme, you should obtain information about your user account for all university platforms.
You will receive the user account information in the portal where you applied for the study place and received the letter of admission. After enrolment, you will see a corresponding button for the user account information.
You will need the user account on 1 October for subject enrolment!
Please inform yourself in good time about the technical requirements for 2-factor identification.
You can find help / instructions HERE or in the FAQs of the IT Service Department.
The IT helpdesk offers a question and answer session in advance for problems with login / 2-factor identification.
The Q&A session will take place online via Zoom.
Date: 24 September 2024
from 13:00
Link
Meeting ID: 643 9031 8022, ID code: 186105, mobile dial-in +49 69 389 805 96 Germany